Shopping for personalized, h and -stamped, engraved, or etched jewelry can be a lot of fun. But there are a few things you should be aware of before you make your purchase. Before you put your trust in someone to create your very special and unique piece of jewelry, make sure you have asked the following questions:
- Is the company well established? Have they been in business for a while, and will they be there for you in the future if you want to add to your jewelry or ever have a problem with it? Dealing only with established businesses also increases the chances that their product and service is of higher quality. Otherwise they wouldn’t be able to survive very long.
- Can you contact them if you need to? Does the company have an About Page and an easy way to contact them? If a company does not tell you about themselves or makes it hard to contact them, there must be a reason. Shopping with someone you can talk to will ensure you get what you want, and that they will st and behind their product.
- What kind of products do they have, and can you customize them? Can you add a charm or stone or chain to a necklace? Can you get charms personalized on the back as well as the front? Are they willing to work with you to customize something without charging you an arm and a leg? This is a personal and unique piece of jewelry, so make sure you get what you envision.
- How creative can you get with your customization? Do they carry lots of unique symbols to your name charms and pendants? Can you truly create something that is unique to you?
- Are the products high quality? Have they been doing this for a while, or are they learning on your piece? Do they use high quality metals in their designs? Metals like gold, gold-filled, copper, sterling silver and fine silver are all optimal choices for creating jewelry and will withst and to a lot of abuse. Keep in mind that pewter has lead in it so that is a metal to steer clear of for jewelry.
- What is their return policy? Do they care if you are unhappy with what you get? Will they fix mistakes immediately? Do they realize that YOU are the most important part of their entire business?
- What do others think? Can you find their Facebook page, product reviews, and testimonials? Do you see negative comments from customers or questions that go unanswered? Do they answer in a timely manner? It can very clear how a company treats their customers when you see how they treat questions and possible issues that have come up.
- How much do they charge for shipping? Don’t be fooled by low product prices with high shipping costs.
- What chain options do they have? Can you select a chain that fits your style? Or are there only one or two choices?
- Are they safe to do business with? Is their site secure and are they accredited with the Better Business Bureau?
Most of all, do you get the feeling that the company cares about you? Browse their site for signs that they care about their customers, that they will treat you well and that you can trust them.
